Temporary Moratorium on Residential Disconnects
Pursuant to the Order issued by the Commission regarding their approval of a temporary moratorium on residential disconnects, RCEC will NOT disconnect residential members for nonpayment until after May 5, 2021 or until the moratorium is lifted/released. RCEC encourages their residential members to pay their bills on time or to work out a payment plan if bills cannot be paid in full upon their due date. RCEC will disconnect a residential service if there is an emergency that requires it, if there is a safety issue or if a residential member requests their service to be disconnected. RCEC will work with their residential members to establish repayment plans for arrearages. Please contact the cooperative if you have any questions or wish to schedule an appointment to setup a payment plan.